Privacy Policy
Your privacy matters to us. This policy explains how Vexhardova Academy collects, uses, and protects your personal information.
Last Updated: January 15, 2025
Information We Collect
When you interact with our platform, we collect several types of information to provide and improve our educational services. This includes information you provide directly and data collected automatically during your use of our website.
Personal Information
- Name, email address, and contact details when you register for courses
- Educational background and career goals you share in course applications
- Payment information processed through secure third-party providers
- Communication preferences and feedback you provide
Usage Data
We automatically collect technical information about your interaction with our platform, including IP address, browser type, pages visited, time spent on content, and learning progress. This helps us understand how students use our materials and where we can make improvements.
How We Use Your Information
Your information helps us deliver quality educational experiences and maintain our platform effectively. We use collected data for specific, legitimate purposes related to our educational mission.
- Providing access to course materials and tracking your learning progress
- Communicating about course updates, schedules, and important announcements
- Processing payments and managing your account information
- Improving our courses based on student feedback and usage patterns
- Complying with legal requirements and protecting against fraud
- Sending educational content and resources relevant to your interests
Data Sharing and Third Parties
We work with trusted partners to deliver our services but maintain strict controls over how your information is handled. We never sell personal data to third parties for marketing purposes.
Service Providers
We share information with companies that help us operate our platform, including payment processors, email service providers, and hosting services. These partners are bound by confidentiality agreements and can only use your data for specific purposes we authorize.
Legal Requirements
We may disclose information when required by law, such as responding to court orders or protecting against fraud. We also reserve the right to share information to protect our rights, property, or safety, as well as that of our students and staff.
Your Rights Under GDPR
As a company operating in Croatia and serving EU residents, we comply with the General Data Protection Regulation. You have several important rights regarding your personal information:
- Right to Access: Request copies of your personal data and understand how we process it
- Right to Rectification: Correct inaccurate or incomplete information in your account
- Right to Erasure: Request deletion of your data under certain circumstances
- Right to Restrict Processing: Limit how we use your information in specific situations
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Opt out of certain types of data processing, including marketing
- Right to Withdraw Consent: Remove permission for data processing based on consent
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our approach includes both technical safeguards and organizational policies.
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security audits and vulnerability assessments of our systems
- Strict access controls limiting who can view personal information
- Employee training on data protection and confidentiality requirements
- Secure backup procedures and disaster recovery plans
- Regular updates to security software and monitoring systems
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
Student Records
Course enrollment data and academic records are kept for seven years after course completion to support transcript requests and continuing education needs. Payment records are retained for accounting and tax purposes as required by Croatian law.
Marketing Communications
Email addresses and communication preferences are kept until you unsubscribe or request deletion. We automatically remove inactive subscribers from our mailing lists after two years of no engagement.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.
- Essential cookies for website functionality and security
- Performance cookies to understand how visitors use our site
- Functional cookies to remember your preferences and settings
- Analytics cookies to measure website effectiveness and improve content
International Data Transfers
While our primary operations are based in Croatia, some of our service providers may process data outside the European Union. We ensure appropriate safeguards are in place for any international transfers, including adequacy decisions or standard contractual clauses approved by the European Commission.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notices on our website. Your continued use of our services after changes become effective indicates your acceptance of the updated policy.
Contact Information
For privacy-related questions or to exercise your rights, please contact us:
Email: help@wealthcove.info
Phone: +385 98 224 757
Address: Ul. Gustava Krkleca 5, 10090 Zagreb, Croatia
Response Time: We aim to respond to all privacy inquiries within 30 days as required by GDPR.